Global Advanced Research Journal of Management and Business Studies (GARJMBS) ISSN: 2315-5086 December 2013 Vol. 2(12), pp 567-570

Copyright © 2013 Global Advanced Research Journals   


Original Research Articles

Performance Analysis of the Consumer Disputes Redressal Agencies in India 

Shaji Unnikrishnan 

Senior Faculty of Department of Commerce and Humanities, Indian School, Sultanate of Oman


Accepted 03 December 2013



This study details the effectiveness and performance of the consumer redressal agencies in India. It shows that the agencies are working professionally and trying to redress the grievances of consumers at the earliest. The performance is analysed based on the number of cases disposed at the National commission, State commission and the District forums. It is evident from the analysis that the district forums performance is better compared to others and the National Commission and State Commissions have to review their working so that the pending cases can be disposed at a fast rate which will bring the smoothness to give justice to consumers on the right time. 

Keywords: Consumer Grievances, Consumer Forums, Justice

Related Articles

Original Research Articles
Seyyed Mohammad Naser Mobarghai
Transition from penal logic to insurance logic in criminal policy (a new contribution of reparative justice)
Glo. Adv. Res. J. Manage. Bus. Stud. March 2013 Vol: 2(2): - [Abstract] [Full Text - PDF] (132 KB)
Akintayo and Ayodele
Organizational justice and behaviour of human resource in industrial organizations in South West Nigeria
Glo. Adv. Res. J. Manage. Bus. Stud. July 2012 Vol: 1(6): - [Abstract] [Full Text - PDF] (246 KB)
Fan Akpan Fan, Rebecca I. Umaru and Lucia James
Towards value creation in Nigerian leadership
Glo. Adv. Res. J. Manage. Bus. Stud. July 2014 Vol: 3(4): - [Abstract] [Full Text - PDF] (156 KB)
Original Research Articles
Mahboob Sooltan Sohawon and Nathalie Congo-Poottaren
Enacting social justice in secondary schools: On track or off track in school leaders’ professional development
Glo. Adv. Res. J. Manage. Bus. Stud. August 2014 Vol: 3(5): - [Abstract] [Full Text - PDF] (199 KB)
Sudhanva V. Char
Distributive justice: Cognitive Preferences and Jarring Priorities
Glo. Adv. Res. J. Manage. Bus. Stud. May 2016 Vol: 4(3): - [Abstract] [Full Text - PDF] (523 KB)
Mutekwe E and Zikhali J
Ambitious but constrained: An exploration of the plight of the Zimbabwean girl child towards gender sensitivity as a 21st century pedagogical imperative for education
Glo. Adv. Res. J. Manage. Bus. Stud. November 2012 Vol: 1(2): - [Abstract] [Full Text - PDF] (250 KB)

Current Issue

Viewing Options

View Full Article - PDF
Download Full Article - PDF

Search for Articles

Shaji Unnikrishnan on Google Scholar
Shaji Unnikrishnan on Pubmed


Viewed 1769
Printed 1911
Downloaded 2133
Powered By iPortal Works