Global Advanced Research Journal of Management and Business Studies (GARJMBS) ISSN: 2315-5086 February 2012 Vol. 2(2), pp 114-119
Copyright © 2013 Global Advanced Research Journals
Original Research Articles
Occupational stress among bank employees in South East, Nigeria
Psychology Department, Faculty of the Social Sciences, University of Ibadan, Nigeria.
Accepted 30 January 2013
This study examined the influence of joint and independent predictions of emotional intelligence, perceived leadership style and job characteristics on occupational stress among bank workers in South East, Nigeria. The method adopted is a survey involving 210 male and female bankers. Five hypotheses were tested with two fully and three partially confirmed. Emotional intelligence, perceived leadership style and job characteristics significantly and jointly predicted stress, in addition, those with high emotional intelligence reported lower stress experience compared with those with low level of emotional intelligence. This lies in the identification of the factors that are central to a person controlling his/her stress and suggesting strategies to promote the stress reduction process. Employers can help employees change their perceptions of stress, provide them with strategies to help them cope and improving their confidence in their ability to do so.
Keywords: Emotional intelligence, perceived leadership style, job characteristics and occupational stress.