Global Advanced Research Journal of Management and Business Studies (GARJMBS) ISSN: 2315-5086 July 2014 Vol. 3(7), pp 344-352

Copyright © 2014 Global Advanced Research Journals   

 

Original Research Articles

Improving Organizational Performance through Job Satisfaction and Quality Assurance 

Freddie Lwanga1, George Ndiwalana2, Johnson Ssekakubo3, Jackson Bwire Mc4 

1Department of Human Resource Management, Makerere University Business School

2Department of Accounting, Makerere University Business School

3Department of Management Science, Makerere University Business School

4Cavendish University

Corresponding author Email: kimayoka@gmail.com 

Accepted 07 July 2014

 

Abstract

This study sought to examine the relationship between job satisfaction, quality assurance and organizational performance using a quantitative survey study conducted on staff of Kalangala Oil Palm Growers’ project. A total of 20 employees on the project and 1173 farmers participating in producing oil palm were involved on the study. Self-administered questionnaires were used to collect data, which were analyzed using both descriptive and inferential statistics.  Correlation results reveal a positive relationship between Job satisfaction and Quality Assurance (r = .431**, p<.01), and a positive relationship between quality assurance and organizational performance(r = .802**, p<.01). Similarly regression results indicate that Job Satisfaction and Quality Assurance have the potential to determine 79.2% of the Organizational Performance (Adjusted R Square = .792). The regression model is significant (Sig. <.01). Organizational Performance in terms ffbs improves by 1000tonnes, the 792tonnes increment as a result of efforts towards Job Satisfaction and Quality Assurance. We recommend that top management should improve job satisfaction and allocate resources for quality assurance. 

Keywords: Job satisfaction, Quality Assurance, Organizational performance

Related Articles


Original Research Articles
Netty Darwina Mohd Dawam and Sharifa Ezat Wan Puteh
Factors affecting medical leave frequency among semiurban adult population in Malaysia
Glo. Adv. Res. J. Manage. Bus. Stud. February 2013 Vol: 2(2): - [Abstract] [Full Text - PDF] (164 KB)
Kwamina E. Banson
Food Safety and Consumer Perception to Irradiated Food Products in Ghana
Glo. Adv. Res. J. Manage. Bus. Stud. September 2015 Vol: 4(9): - [Abstract] [Full Text - PDF] (199 KB)
Abolfazl Tajzadeh Namin And Nastaran Malekzadeh
The Relationships among Investment in Workplace Learning Organizational Perspective on Human Resource Development Organizational outcomes of Workplace Learning and Organizational Performance
Glo. Adv. Res. J. Manage. Bus. Stud. July 2014 Vol: 3(7): - [Abstract] [Full Text - PDF] (1,569 KB)
Sana Al-Eidraous, Sharifah Mohidin, Laila Al-Tabsh, Amro Al-Hibshi and Thurayya Eid
A validation of the novice nurse evaluation tool following one year of clinical experiences with the organization supports
Glo. Adv. Res. J. Manage. Bus. Stud. December 2018 Vol: 7(10): - [Abstract] [Full Text - PDF] (213 KB)
Teerati Anandhwanlert and Chaipat Wattanasan
Career Perception of Undergraduate Students on Tourism and Hospitality Industry in Thailand
Glo. Adv. Res. J. Manage. Bus. Stud. December 2016 Vol: 5(10): - [Abstract] [Full Text - PDF] (423 KB)
Mohammad Amin Bahrami, Mohammad Ranjbar Ezzatabadi, Elham Jamali, Arefeh Dehghani Tafti, Gholamreza Ahmadi Tehrani and Samaneh Entezarian Ardakani
Job motivation factors a case study of an Iranian Medical University
Glo. Adv. Res. J. Manage. Bus. Stud. November 2012 Vol: 1(10): - [Abstract] [Full Text - PDF] (195 KB)

Current Issue

Viewing Options

View Full Article - PDF
Download Full Article - PDF

Search for Articles

Freddie Lwanga on Google Scholar
Freddie Lwanga on Pubmed
George Ndiwalana on Google Scholar
George Ndiwalana on Pubmed
Johnson Ssekakubo on Google Scholar
Johnson Ssekakubo on Pubmed
Jackson Bwire Mc on Google Scholar
Jackson Bwire Mc on Pubmed

Statistics

Viewed 1881
Printed 1774
Downloaded 1198
Powered By iPortal Works